Privacy Policy
Last updated: August 24, 2026
Torro Express Inc (“Torro Express,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website torroexpress.com and related communications, how we use it, how we share it, and the choices you have.
1. Who We Are
Torro Express Inc is a licensed motor carrier (MC-1400950) providing refrigerated and general freight transportation services.
Physical address: 15791 Bear Creek Pkwy, Apt B215, Redmond, WA 98052.
Mailing address: PO Box 11005, Tacoma, WA 98411.
Phone: (302) 260-0699 · Email: torroexpress@gmail.com
2. Information We Collect
We collect information you provide directly and information collected automatically when you use our website.
Information you provide: your first and last name, phone number, email address, and any message or details you submit through our contact, quote, or driver-application forms.
Driver / carrier information: where applicable, employment and licensing details you choose to share when applying to drive or partner with us.
Automatically collected data: IP address, browser and device type, pages visited, and similar usage data collected through cookies and analytics tools.
3. How We Use Your Information
To respond to your inquiries, quotes, and service or employment requests.
To provide, operate, and improve our transportation services and website.
To communicate with you about your requests, including by phone, email, and — where you have opted in — text message (SMS).
To comply with legal, regulatory, and safety obligations.
4. SMS / Text Messaging
If you opt in to receive text messages from Torro Express Inc, we use the mobile phone number you provide solely to send messages related to your request (for example, quotes, dispatch updates, driver-application follow-ups, and customer service).
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. This information is used only to provide the services you requested.
Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for assistance. See our SMS Terms & Conditions for full details.
5. How We Share Information
We do not sell your personal information. We may share information only as follows:
Service providers / subcontractors who perform functions on our behalf (such as hosting, IT, customer support, or dispatch operations) and only to the extent needed to provide those services.
Legal and safety requirements, when required by law, regulation, subpoena, or to protect the rights, property, or safety of Torro Express, our customers, or others.
Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.
Mobile opt-in and text-messaging consent are excluded from all of the above. This data is never shared with third parties or affiliates for their marketing or promotional purposes.
6. Cookies and Analytics
Our website may use cookies and similar technologies to operate the site and understand how it is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Policy and to meet legal, tax, and regulatory requirements, after which it is deleted or anonymized.
8. Security
We apply reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
9. Your Choices and Rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing or SMS communications at any time. To exercise these choices, contact us at torroexpress@gmail.com or (302) 260-0699.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
11. Children’s Privacy
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The current version, with its effective date, will always be available on this page.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at:
Torro Express Inc · PO Box 11005, Tacoma, WA 98411
Email: torroexpress@gmail.com · Phone: (302) 260-0699